Shipping & Delivery
All items are shipped via PostNL, the Dutch Post delivery service.
All items require a week processing time, custom orders can take longer, but will be communicated through email with you. You will know upfront.
Tracking your parcel
Meditation cushions are shipped with track and trace, you’ll receive a trace code. You’ll be able to trace your parcel through www.internationalparceltracking.com
Small items, like lavender eye pillows and singing bowl cushions are shipped by regular mail. No track and trace code will be provided. If you do want to be able to trace your package, please contact me, I can make you a custom order.
Estimated shipping time
Please note that following shipping times are an estimation by the delivery company and can’t be claimed. Customs cán cause delays from a couple of days, up to (very rare) even a couple of weeks. Pure Prana Label is not responsible for any delays during shipping.
The Netherlands: 1-3 working days
Europe: 5-10 working days
USA: 10- 14 working days
Other countries: 14- 21 working days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Countries I don’t serve
I try to ship to as many countries as possible, but due to custom regulations a number of countries are excluded. Not all countries are added to the safe list, so if you think your country should be added, contact me and I’ll look into it to see if I can help you.
I do ship to Switzerland with the cushions, but malas are excluded.